Bird Automotive is the only dealership working on extended working hours i.e. 0800 to 2000 hrs. Our dealership has special tools as per BMW AG recommendation which help in pin point diagnose, thereby creating the best available service for our BMW customers.
We also maintain a minimum turn-around-time which is < 3 days on an average which is the best in Delhi/NCR.
Customer satisfaction is of highest importance for Bird Automotive. To ensure this we have highly trained group of technicians and advisors in our arsenal. We are the only dealership with maximum strength of Master Technician certified by BMW India/BMW AG, and the highest number of BMW Certified Service Advisors i.e. 9. Further, we also possess 2 dedicated Fastlane bays with 2 technicians per bay which helps in providing a basic service within 3 hours.
In addition, a few credentials which we have maintained, are:
- Zero paint-job complaints with special emphasis on matching with the paint shade in surrounding areas.
- 100% eco-friendly water based paints used for repainting the cars which guarantee long-term gloss.
- Only dealership using exclusive dealership material for car care.
Quality, efficiency and innovation: the three cornerstones of the vehicle-maintenance expertise delivered by BMW Service - today and tomorrow. Even before a new BMW model enters production, our engineers develop innovative, convenient and driver-focussed service features that ensure that every BMW automobile is able to perform at its very best, year after year. We are committed to providing you with first-class service that delivers best-in-class care for your vehicle, and an uncompromising driving experience.
Fast Lane and Accident Management
Make the most of the reliable service that fits your daily routine. Precise and flexible scheduling means you can stick to your plans and make optimum use of the waiting time. BMW Fast Lane provides a quality range of services and repairs carried out with typical BMW expertise by in the shortest possible time.
Our BMW Breakdown and Accident Management make sure you’re also well taken care of in emergencies. 365 days a year, 24 hours a day for 1 year. Just contact your BMW Mobile Service if you need on-the-spot breakdown assistance: we’ll send a BMW Servicemobile or arrange for roadside assistance through selected cooperation partners.